Position: Recovery Coach- Mental Health Support Worker (Casual)
Reports To: Program Manager
Bargaining Unit: HEU
Benchmark Match: Grid 10 ($21.13-$22.92)
Benchmark Title: Support Worker 2 (81502)
Closing Date: June 21, 2016 at 4PM
Please send your resume to firstname.lastname@example.org
- Job Summary:
Within the context of a person centered care model, the Recovery Coach evaluates, plans and facilitates individual and group recovery/rehabilitation programs for adults with mental health and substance use issues. The Recovery Coach, as a member of an integrated, collaborative team, encourages clients to actively participate in recovery-oriented activities including social, recreational, and leisure activities.
- Role Description/Typical Duties & Responsibilities:
- Follows the direction of the Program Manager to implement client service based on assessment results and treatment plans;
- Plans group support programs by determining content and structure by consulting with clients as appropriate, using evidence-based practices of psychosocial rehabilitation and addictions/behavior-change models of practice;
- Facilitates recovery groups to support skill development and access to resources in the domains of wellness, basic living skills and leisure, employment and education;
- Evaluates recovery groups using information attained by observation and client feedback on issues such as group session effectiveness, and material presented. Reports feedback to the supervisor;
- Participates in case planning with clients and/or healthcare providers by performing duties such as identifying and documenting needs and goals, regular check ins and assisting clients to determine appropriate programs and/or resources.
- Advocates for clients by problem solving in areas such as landlord-tenant disputes, financial assistance, accessing community resources, and obtaining volunteer placements.
- Observes clients, identifies and assesses potential emergency situations, and develops short-term strategies to deal with such situations. Reports changes in behavior. Provides feedback and input regarding clients’ needs, performance, and progress.
- Provides supportive modeling, demonstrations and behavior management to clients, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills.
- Completes and maintains related records and documentation such as group session evaluation summaries, attendance and progress notes
- Participates in quality improvement activities and implements changes as directed;
- Performs other related duties as assigned.
Education, Training and Experience:
- Bachelor Degree in Human Services, high school diploma and 4 years’ experience working in mental health service provision, or college certificate in human services and 2 years’ experience working in mental health service provision.
- Unrestricted Class 5 driver’s license, may be required to obtain Class 4
- Current certificate in First Aid and CPR
- Current satisfactory Criminal Record Check
- Driver’s abstract
- Typical Abilities & Skills:
- Knowledge of Psychosocial Rehabilitation Principles
- Ability to communicate effectively, both verbally and in writing;
- Facilitation skills.
- Physical ability to carry out the duties of the position;
- Ability to work independently and in cooperation with others;
- Ability to operate related equipment;
- Ability to plan, organize and prioritize;
- Ability to establish and maintain rapport with clients;
- Ability to analyze and resolve problems;
- Conflict resolution skills;